Thought Industries

Thought Industries is a leading provider of customer learning management systems (LMS) and enterprise-level learning solutions.

Founded in 2014, the organisation has established itself as a key player in the eLearning sector, empowering organisations to deliver customer-centric training programmes. Their innovative technology supports businesses in creating engaging learning experiences that drive customer success, employee development, and partner enablement.

Services

Thought Industries offers a comprehensive suite of services tailored to meet the diverse needs of modern organisations:

1. Learning Management System (LMS):
   • A robust, cloud-based LMS platform designed to facilitate the delivery, management, and tracking of online learning.
   • Provides multi-tenancy functionality, enabling organisations to create distinct training environments for different audiences.
2. Customer Training and Enablement:
   • Specialises in providing training solutions aimed at improving customer engagement, onboarding, and retention.
   • Offers tools for creating self-paced courses, webinars, and live training sessions.
3. Content Authoring Tools:
   • Includes an intuitive content creation interface with drag-and-drop functionality, enabling users to design interactive and visually appealing eLearning content.
   • Supports multimedia integration, quizzes, and assessments for an engaging learning experience.
4. Analytics and Reporting:
   • Advanced reporting features provide insights into learner performance, engagement, and ROI metrics.
   • Customisable dashboards allow administrators to track training impact and make data-driven decisions.
5. E-commerce Integration:
   • Allows businesses to monetise their training programmes through built-in e-commerce tools, supporting subscription models, one-time payments, and discounts.
6. Mobile Learning:
   • Provides mobile-responsive designs and dedicated apps to ensure seamless learning experiences across devices.
7. Professional Services and Support:
   • Offers consultation, implementation support, and ongoing customer service to ensure clients maximise the potential of the platform.

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Sectors Worked In

Thought Industries caters to a wide array of industries, leveraging its adaptable platform to address specific sectoral requirements:

1. Technology and Software:
   • Delivers training solutions for customer onboarding, software adoption, and partner enablement.
2. Healthcare and Life Sciences:
   • Supports compliance training, employee education, and patient engagement programmes.
3. Manufacturing and Industrial:
   • Provides solutions for product training, safety compliance, and workforce upskilling.
4. Financial Services:
   • Helps organisations deliver compliance training, regulatory education, and customer onboarding programmes.
5. Professional Associations and Membership Organisations:
   • Enables associations to offer continuing education, certification courses, and member training.
6. Retail and E-commerce:
   • Offers employee training, customer engagement, and product knowledge courses for retail businesses.

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Notable Clients

Thought Industries boasts a prestigious client base, reflecting its impact and credibility in the eLearning sector:

1. Rapid7:
   • Uses the platform to provide cybersecurity training and certification courses for customers and partners.
2. Motorola Solutions:
   • Leverages Thought Industries for product training, employee enablement, and customer education initiatives.
3. Outreach:
   • Delivers sales training and customer success programmes through the platform.
4. Athletic Greens:
   • Utilises the platform to educate customers about health and wellness, alongside product-specific training.
5. Penn Foster:
   • Implements Thought Industries’ LMS for delivering professional development and career training programmes.

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Conclusion

Thought Industries is a trailblazer in customer-centric learning solutions, combining advanced technology with flexible functionality. The platform’s focus on enhancing customer, employee, and partner engagement makes it a versatile choice across multiple industries. Trusted by globally recognised brands, Thought Industries continues to revolutionise how organisations deliver impactful and scalable training programmes. Its commitment to innovation ensures it remains a preferred choice for businesses seeking to drive learning success and business growth.

Address:
33 Broad Street 4th Floor Boston, MA 02109 USA

Tel: 1-866-206-4011
Visit: www.thoughtindustries.com